Review management

Turn Every Job Into a Review โ€” and Every Review Into a Win

Reviews decide both your Map Pack ranking and whether the caller picks you. We install a review system your team runs after every job, reply to every Google review within 24 hours in your voice, and escalate the bad ones before they cost you customers.

$297/month ยท included in Map Pack plans ยท month-to-month

Why Reviews Are the Biggest Local Ranking Lever

Google weighs review count, velocity, recency, rating and your replies. Consumers won’t use a business with under 20 reviews, and top-3 listings in most trades sit at 50โ€“350. Without a repeatable system you’ll never get there โ€” and Google penalises bursts, so it has to be steady.

Review engine

Automated text + email requests sent right after each job, a direct review link, a two-day reminder, and tracking of which technician generates the most reviews.

24-hour responses

Every review answered within a day โ€” personalised, mentioning the service, in your brand voice. Google confirms replies improve local visibility.

Negative-review escalation

Instant alert to the owner, a calm public reply within hours, and a private resolution path. Prospects read your worst review and your reply to it.

Reputation report

Monthly: new reviews, rating trend, response time, competitor comparison and the review keywords Google is picking up.

What we never do

  • No fake or purchased reviews โ€” it gets profiles suspended and it’s illegal in the US.
  • No gating (only asking happy customers) โ€” against Google’s policy.
  • No bursts โ€” steady weekly velocity that looks like a busy, well-run business.

$297/month

Review engine setup, request automation, every review answered within 24 hours, escalation and monthly report. Included in Map Pack Starter and Growth.

Start With a Free Review Audit

How Many Reviews Are You Missing Every Month?

Tell us your business and we’ll compare your review velocity against the top 3 in your city.